This privacy notice provides you with details of how we collect and process your personal data through your use of our site including any information you may provide through our site or via telephone or in person or via email when you communicate with us or book a service.

By providing us with your data, you warrant to us that you are over 13 years of age.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Data Protection Commission, The Irish supervisory authority for data protection. (www.dataprotection.ie). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

It is very important that the information we hold about you is accurate and up to date.

WHAT DATA DO WE COLLECT ABOUT YOU

Personal data means any information capable of identifying an individual. It does not include anonymized data.

We may process certain types of personal data about you as follows:

• Identity Datamay include your first name, maiden name, last name, username, date of birth and gender.

• Contact Datamay include your billing address, delivery address, email address and telephone numbers.

• Financial Datamay include your bank account and payment card details.

• Transaction Datamay include details about payments between us and other details of purchases made by you.

• Technical Datamay include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.

• Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.

• Usage Data may include information about how you use our website, products and services.

• Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.

We may also process Aggregated Data from your personal data but this data does not reveal your identity and as such in itself is not personal data. An example of this is where we review your Usage Data to work out the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data.

HOW WE COLLECT YOUR PERSONAL DATA

We collect data about you through a variety of different methods including:

Direct interactions:You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:

• order our products or services

• create an account on our site

• subscribe to our service or publications

• request resources or marketing be sent to you

• enter a competition, prize draw, promotion or survey

• give us feedback.

• Automated technologies or interactions: As you use our site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies. We may also receive Technical Data about you if you visit other websites that use our cookies.

• Third parties or publicly available sources:We may receive personal data about you from various third parties and public sources as set out below

• Publications where you have entered a competition by us, listings in trade show and event brochures and publications.

• Analytics providers such as Google based outside the EU

• Search information providers such as Response Source based inside the EU

• Contact, Financial and Transaction Data from providers of technical, payment and delivery services [such as Stripe//Paypal]

• Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register based inside the EU

• Where you have given us your name and email address either on a handwritten list at for example an event, or have handed us your business card

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when legally permitted. The most common uses of your personal data are:

• Where we need to perform the contract between us

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

• Where we need to comply with a legal or regulatory obligation

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing.

Purposes for processing your personal data

Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant.

We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data.